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SHIPPING & RETURNS

SHIPPING POLICY

**** Please note that during warmer months, shipping will require a signature to ensure the package is delivered in hand and at a reasonable temperature to avoid melting.****

 

 

 

Domestic Shipping Policy

Shipment Processing Time>

  • Orders are processed within 1-2 business days. 

  • Orders are not shipped or delivered on weekends or holidays.

  • A high volume of orders may delay shipments.

  • Allow for additional days in transit for delivery.

 

Shipment Delivery Providers

We use Canada Post to ship your order and we are not liable for:

  • Mistakes made by Canada Post

  • Wrong address given by customers

  • Damage to order by postal service

  • PO box issues

  • Stolen packages after delivery

 

If you have inquiries regarding a shipment, please contact Alchemy Gold at info@alchemygoldco.com

 

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Shipping & handling charge for orders under $150 is calculated at checkout.

  • Orders of $150 and over receive free shipment.

  • Delivery delays can occur during busy shopping seasons.

Shipment Destinations and P.O. boxes

Alchemy Gold only ships within Canada, including P.O. Boxes.

Shipment Confirmation & Order Tracking

  • A shipment Confirmation email with tracking number(s) will be received once your order has been shipped.

  • A tracking number will be active within 24 hours.

 

Damages

Alchemy Gold psilocybin chocolate for wellness is not liable for any products damaged or lost during shipping. In the event that a package is lost or damaged, please contact Alchemy Gold at info@alchemygoldco.com so we can have an opportunity to remedy the situation.

 

RETURN & EXCHANGE POLICY

No refunds, returns or exchanges. All sales are final.

 

In the case of an issue, please email us at info@alchemygoldco.com to allow us an opportunity to remedy the situation.

  1. We collect user information upon signing up with Alchemy Gold and through the customer registration process.

  2. We will only send users order confirmation emails or updated policy emails.

  3. By signing up for our newsletter, users are agreeing to allow us to send promotional materials.

  4. Alchemy Gold collects and uses personal information for the purposes we specify.

  5. Here at Alchemy Gold we will never sell, rent, or share your information. The information you provide is 100% confidential and safe.

  6. Users may receive promotional emails with new products, and satisfaction surveys on Alchemy Gold current efforts.

  7. Users can unsubscribe from Alchemy Gold at any time.

  8. Alchemy Gold protects and maintains confidentiality of users private information.

Please contact Alchemy Gold at info@alchemygoldco.com if you have further inquiries about our privacy policy.

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